Are you looking for your next rewarding and challenging opportunity? Do you thrive in a dynamic, varied environment where your role will allow you to make a difference? We have an outstanding opportunity for a home-based Client Support Consultant to join an impressive and expanding national consultancy on a permanent basis, with a remit covering the West Sussex area.
The Client Support Consultant is a key role in this thriving company and very much at the heart of what the business. You will be the dedicated point of contact for clients across West Sussex, building relationships with ease to ensure that they are provided supported through the entire implementation of financial management solutions.
Based at home, but with extensive travel around your region, you will conduct client visits, meetings and reviews as requested, managing client accounts to ensure an extremely high level of client care at all times. This organisation really believes in creating strong relationships through results, and it will be your role to make sure that your client can utilise the product in the most efficient way possible. Working alongside the service delivery team, you will deliver guidance and training and recommendations for improved delivery.
An accomplished Client Support Consultant, analytical in your approach you will prepare and produce reports in line with your progress. With real attention to detail you will record data and ensure that management information is regularly updated. You will have a commitment to excellence in all that you do, you will be adaptable, have a great team work ethic and a passion to always go the extra mile for your clients, as you have full control of your West Sussex remit.
Strong and thorough communication skills are essential, along with the ability to remain calm under pressure. A real “people person” and as the integral link for your clients, you will have the ability to build relationships with ease. A no job too big or too small approach to your work is an absolute must.
Ideally, you will have excellent administration and customer service experience, and will have worked in a role for approximately two years, where you have had to demonstrate the skills and experience above on a day to day basis. Alongside this, a great attitude and a desire to work hard and grow with a dynamic business is crucial.
This role is home based, with extensive travel across the West Sussex region, which means a full driving license and your own transport will be necessary.
In return you will have the opportunity of joining a national business that truly value their staff and receive an excellent salary, plus benefits.
SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.