Are you a passionate and hardworking Account Manager, who loves going the extra mile for clients? Would you thrive in a fast-paced and dynamic environment, that will see you solving problems creatively? We have a fantastic opportunity for a driven Account Manager to join this growing and progressive organisation, based in Solihull.
In this rewarding and challenging opportunity, you will be building positive relationships within key client contacts through conducting regular service review calls. As a diligent Account Manager, you will identify clients who are nearing their contract renewal dates and identify opportunities to introduce additional services, organising and coordinating appointments for a member of the sales team to follow up. Alongside this, you will set up new accounts by inputting and maintaining all key customer information. You will manage a portfolio of new and existing clients, developing these relationships, ensuring they always receive outstanding service, identifying their needs and promoting the organisation’s products and solutions.
Working in this fast-paced and dynamic role where no two days will be the same, you will develop and strengthen relationships with a wide range of internal and external stakeholders, as well as regularly updating and maintaining the in-house CRM system, ensuring all account records are accurate and informative. You will be dealing with customer enquiries in a speedy and helpful manner, so excellent relationship management is essential.
Having exceptional experience in a similar Account Manager or client facing role, along with an excellent telephone manner is essential for this role. With outstanding written and verbal communication skills and a fantastic work ethic, you will need to be a real team player who loves to go the extra mile. The ability to be resilient under pressure is key, along with sense of pride in delivering great service. For this role, you will need to be comfortable using the Microsoft package and be adept at using CRM systems.
In return, you will receive a fantastic salary and benefits package, which includes and have the opportunity to further your career with a growing and successful organisation based in Solihull.
SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time, then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.
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