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Engaging Customer Sales Advisor

Are you an ambitious and engaging individual, who thrives on speaking to new potential clients? Would you enjoy working in a genuinely fast-paced and dynamic environment? Do you enjoy meeting and surpassing targets? We have an exclusive opportunity for a Customer Sales Advisor to join this market-leading education and training provider, based in South-East Birmingham.

In this lively sales role that will keep you on your toes, you will speak with high volumes of potential customers on a daily basis, through both inbound and outbound calls. As a Customer Sales Advisor, you will advise customers on what package would be best suited to their requirements, answering any queries they may have about this organisation’s services. With a consultative approach and pro-active manner, you will follow warm leads by making outbound calls to potential customers who enquired through the website. In this fantastic opportunity, you will log and track leads onto the bespoke CRM system, keeping it maintained with a high level of efficiency whilst managing confidential information.

As a Customer Sales Advisor in this fantastic organisation, receiving inbound enquires as well as your outbound calls, you will listen to the needs of each customer you speak to, fully understanding what they require before advising the best package for them. In this role where no two days will be the same, you will ensure that you are always up-to-date with the latest courses and packages, to make sure you can always provide the highest level of customer service.

For this exciting and rewarding Customer Sales opportunity, you will need to be a customer focussed and charismatic individual, who genuinely enjoys interacting with a high volume of people on a daily basis. You will need a minimum of six months’ experience in similar telesales role, ideally in a busy contact centre environment. With outstanding communication skills, and the drive to go the extra mile for your customers, you will be the type of person who thrives on hitting and exceeding KPI’s. As a Customer Sales Advisor, you will need to have a genuine passion for sales, with a proven track record of meeting targets set to you.

This role requires someone with a high level of flexibility, as it will see you working on several shift patterns, which will include standard 5:30pm finishes but with some shifts ending at 9:30pm on a rotational basis. This role will also see you work a reduced shift on one Saturday per month, from 12pm to 6pm. You will need to be a car owner, and have the willingness to forge a successful career within a truly exceptional education and training provider.

In return, you will receive a wonderful salary and benefits package, including free parking and free lunch and sales incentives, and have the chance to further your sales career within a supportive and market-leading organisation in South-East Birmingham.


SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.

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