Are you an ambitious and engaging individual, who enjoys building strong business relationships? Are you looking to work in a genuinely fast-paced, dynamic environment? Do you enjoy meeting and surpassing sales targets? We have a fantastic opportunity for a Telesales Executive join this market-leading and progressive education and training provider, based in South-East Birmingham.
As a Telesales Executive in this exciting company, your daily responsibilities will include receiving inbound enquires as well as making outbound calls, listening to the needs of each customer you speak to, fully understanding what they require before advising on the best educational package for them. Providing excellent customer service, you will ensure that you are always up-to-date with the latest courses and packages, handling any questions or queries in a professional manner.
Speaking with high volumes of potential customers on a daily basis, you will be naturally outgoing and engaging, with a genuine desire to support each customer. With a consultative approach and pro-active manner, you will follow warm leads in a timely manner, ensuing all SLAs are met. Logging and tracking leads onto the bespoke CRM system, you will ensure all information is accurate and correct, maintaining numerous in-house systems with a high level of efficiency.
For this exciting and rewarding Telesales opportunity, you will need to be a customer focused and charismatic individual, who genuinely enjoys interacting with a high volume of people on a daily basis. You will need a minimum of six months’ experience in similar telesales role, ideally in a busy contact centre environment. With outstanding communication skills, and the drive to go the extra mile for your customers, you will be the type of person who thrives on hitting and exceeding KPIs.
This wonderful opportunity will suit someone with a flexible approach and will include a range of shift patterns, with some shifts ending at 9:30pm on a rotational basis, alongside a reduced shift on one Saturday per month, from 12pm to 6pm. Due to the location of this business, you will need to be a car owner.
In return, you will receive a fantastic salary and benefits package, including free parking, free lunches and sales incentives, and have the chance to further your sales career within a supportive and market-leading organisation in South-East Birmingham.
SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.
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