Are you a dedicated and detail-driven Administrator who is passionate about customer service and providing the highest level of confidential support? Do you have experience of working in a fast paced, service driven environment? Would you thrive in a friendly, supportive and people centred business where you can really make a difference? We have a number of exciting opportunities to join a respected, not-for-profit organisation on a permanent basis, in South-East Birmingham.

Working as part of a dedicated, energetic team, you will have a wonderful service ethic and a passion for going the extra mile for your clients. On a daily basis, you will be working through a high-volume of referrals from potential clients, logging and tracking confidential information with great accuracy and attention to detail. Utilising your excellent communication skills, you will liaise on a daily basis with internal and external stakeholders, speaking with compassion to clients and ensuring a smooth administrative service is delivered to internal teams.

To succeed within this highly important and pivotal role, you will need to have a detailed and methodical approach, as well as excellent organisational skills and the ability to juggle numerous priorities whilst ensuring that strict SLAs are achieved. You will be a team player, always happy to go the extra mile for your clients and available to provide any further administration support that may be needed by the team.

For this exciting opportunity, you will need to have demonstrable experience of working in an administrative or customer-focused environment where you have had to handle multiple priorities at any one time. You will be a natural communicator, with strong IT skills and be comfortable using internal CRM databases as well as Microsoft Office systems. You will also have achieved C grades or above at GSCE or equivalent in English and Maths.

In return you will receive a competitive salary and the opportunity to join a growing organisation that really makes a difference to the lives and well-being of their clients.


SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for us to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.